Excellent steam cleaner!! Hard to find products nowadays that actually do what they are advertised to do but this one takes the cake! Super easy to use and lightweight but more importantly it cleans extremely well. Attachments where very well making it worth it so I can clean multiple surfaces and hard to reach areas. Big pluses are that it steams up quickly, the power cord is long and the water tank is perfect size. I would highly recommend it to anyone that is looking for a good deep clean!

My last steam cleaner took a crap so after researching, and researching some more, I settled on this one. It is not really settling however, since this is a great machine.Ready to go once you connect the parts and fill it.Love the fact it comes with a funnel: accurate pouring and no more spilling water all over the place while filling!Has a relatively large tank, and since it says in the included guide that it'll run continuous steam for about 15 minutes, I tested that and yeah, it's pretty exact, depending on how high you have the dial. It's been my experience though, that less is more with steam since the point is to dry quickly.It gets plenty hot enough, so I am sure it is sanitizing the surface as well as cleaning it.The handle DOES extend to allow for taller people to use this comfortably. I am not a tall person, 5'3" to be precise, so one click up is basically all I need.Comes with two (2) washable mop heads (hooray!) that affix with Velcro strips that are nice and strong and do not lose holding power with the extended use of the steam.Absolutely love the carpet glider, which is the main reason I purchased this product. I have carpet runners and otherwise all hard wood floors, and it works amazingly well with the rugs. Attach the glider and there ya go. Only complaint I have about the glider, is this: it becomes separated from the base quite often, mainly in the back, so I have to readjust and reattach, which becomes a slight irritation. It's as if the clips for the back are too short.My other complaint is that I DID NOT GET THE GARMENT STEAMER ATTACHMENT! I received the garment steamer attachment COVER but no tool. Therefore I cannot steam my nice dressy shirts and now I have to break out my ironing board and iron and get the wrinkles out the old fashioned way.The only smell I have noticed is the smell of the item being steamed as it's being cleaned: the floors. I have 2 large dogs and the steam generated a slight doggy smell as it cleaned the floors and carpets, but it dissipates quickly so no big deal there.My stairs: yeah, the smell of them is lingering. However, people lived in my house before I moved in and also had a dog. And they weren't the most, how should I say it, sophisticated people on the planet. Henceforth another reason I wanted the steamer! Nothing a little disinfecting spray won't take care of though.It is very simply to assemble, fill and use. The cord is nice and long and I seriously only had to switch outlets once, and that includes going upstairs and throughout the entire downstairs, and I have some large rooms.I have not, and will not, used detergent, but that is what the press button is for. I also refuse to buy special water, so if my unit gets clogged, I have no one but myself to blame, and I'll soak the nozzle portion in CLR or something.All in all, YES I recommend this product. Just make sure you get ALL the attachments!!!

I LOVE the long cord and the fact that it is about a second to get hot and there is no waiting to cool down to refill, it is so lightweight and simple plus has the detergent area, it stands up by itself without falling over and runs long enough to do an entire room, is hot enough to get the job done I absolutely LOVE IT! I came back to buy another but i missed the great black friday sale this time i got my original at 1/2 off what an amazing deal no lie id pay twice the price for this!! i only used the floor mop i have not used just the hand held part but no mop buckets and lightweight its fantastic and long cord!! i have a Haan steamer on wheels I love it for cleaning everything but i hate having to get all the attachments out to then clean floors and i burn my hands changing attachment parts so a separate floor cleaner is so nice.

très bonne machine ma femme l'adore

I've used this product for personal use and for clients, and I can say it's not my favorite. I tend to use the handheld part more than the mop so my comment is more directed at that part of the steamer. I have two main issues with this steamer:1. At full steam, the product doesn't consistently make steam, especially at different angles. If you move it back and forth real quick, a quick burst of steam might come out, but it's usually right back to just blowing out hot air. I emptied the tank in between uses and it always has distilled water when in use so I don't know what the problem might be.2. When using the attachments for the handheld part of the mop, they attach by being put on and twisted. Because it's just plastic, they tend to loosen and fall off far too often when you try to scrub with the brushes. Grabbing a piece that falls off all the time to reattach it to the hot end of the steamer really slows down the process.For those reasons, I can't give this product my blessing. It might clean great when it works properly, but I wouldn't know. This is the second steamer I've purchased and both of the lower valued steamers fail miserably. I'd hate to have to buy a commercial one, but it's looking like that's the direction I'm heading. Unless you're using this for a very minimal purpose, I wouldn't bother. It would appear you get what you pay for in the world of steamers.UPDATE: After leaving the review, the company reached out and offered a full refund or a replacement. After receiving the new unit, it worked much better. Under no circumstances would I ever have a bad thing to say about the customer service. They went above and beyond to make me happy.The new unit has a consistent flow of steam and operates as it should upon initial use. Perhaps it was just a mistake made somewhere between the manufacturer and my operation of the product, but all is well now. Although I'd like to see the attachments connect differently, overall, this product can now be recommended.Thank you to this company for doing the right thing.